You tell us a little about your project — the service, your location, and what's going on — and we route you to one verified local water damage restoration pro who serves your area. That pro calls you back in under sixty seconds. Your request goes to a single accountable professional, so you get one focused conversation with someone who can actually help. The pro confirms the details, gives you pricing after understanding the job, and owns it from there — from the first call through the work itself. It's free for you, with no obligation to book.

Yes — we verify that a pro is a real, licensed, and insured local business before they can be routed to a homeowner. That verification is the step that protects you if something goes wrong. We're careful to claim only what's true: we confirm licensing and insurance, but we don't describe pros as 'background-checked,' and we never invent reviews, ratings, or awards. If you'd like, you can ask your pro directly to see their license number and insurance certificate before the work begins — a legitimate professional will provide both.

The core of how Routed works is speed: once you're routed, the pro calls you back in under sixty seconds. That fast callback is the whole point — when something in your home needs attention, you want one reliable professional on the phone now, not a callback queue or days of waiting. If for some reason your area's coverage is thin at the moment, we'll be honest about that rather than leave you waiting; we'd rather tell you plainly than pretend. In the great majority of covered areas, that under-a-minute callback is exactly what you'll get.

Cost varies widely with the size of the job, the materials, access, and how far a problem has spread, which is why we publish ranges rather than a single number. The figures on this page are industry benchmarks meant to help you plan and recognize a fair quote — they are not a guaranteed price. The only accurate number is the one a pro gives you after actually seeing the job. If there's a dedicated cost guide for this service, it breaks the price down by type of work and explains the factors that move it, so you can walk into the conversation informed.

Ask the water damage restoration pro to identify the root cause of the problem, not just the symptom, and to put the scope, materials, and price in writing before work starts. Confirm they carry liability insurance and, if they have employees, workers' compensation, and ask to see proof. Ask whether the quote is a flat rate or hourly-plus-parts so you can compare quotes on the same basis, and how they handle anything found mid-job. Be cautious of pressure to decide on the spot or demands for most of the payment up front. A confident pro welcomes these questions and answers them plainly.

For a small, well-defined job, one competent pro is usually fine — the cost of your time chasing estimates outweighs the spread between contractors. Quotes matter most when the scope is large or ambiguous, or when the price runs into the thousands. There, a second written opinion protects you from both over-scoping and under-scoping. The key is to compare line items, not bottom lines: make sure both quotes describe the same work, materials, and warranty. Once they do, a large remaining gap usually reflects real differences in quality and reliability you can weigh, rather than just price.

Tell us it's urgent when you reach out, and describe what's happening so we can match you appropriately. Genuine emergencies — anything actively causing damage or making the home unsafe — justify an after-hours response, and the premium pays for speed rather than different work. If the situation can be stabilized safely, doing so first sometimes turns an emergency into a scheduled, lower-cost visit. For milder issues that merely feel urgent, ask your matched pro what the next standard appointment would save you. Either way, you're dealing with one accountable professional who owns the job from the first call.

Because one accountable pro usually gets you a better outcome than juggling several. When a single verified professional owns your job from the first call, they have every reason to get it right — show up, diagnose honestly, and price it fairly. You reach a real person fast, while the problem is still fresh, and you have one clear point of contact through the whole job. You can always seek a second opinion on a large job yourself; routing you to one verified local pro just means you start with someone genuinely accountable from the very first call. One pro, one call, real accountability.